Communication Skills

Categories: HR
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What Will You Learn?

  • What is Communication? Communication refers to the process of exchanging information, ideas, thoughts, and feelings between individuals or groups. It involves both verbal and non-verbal elements such as words, tone of voice, facial expressions, gestures, and body language. Effective communication is essential for conveying messages clearly, fostering understanding, building relationships, and achieving common goals within personal and professional contexts.
  • Overcoming Barriers to Effective Communication:
  • Effective communication can be hindered by various barriers, including:
  • Language barriers: Differences in language proficiency or dialects can impede understanding.
  • Cultural differences: Variances in cultural norms, customs, and communication styles can lead to misunderstandings.
  • Perceptual barriers: Individuals may interpret messages differently based on their own perceptions, experiences, and biases.
  • Physical barriers: Environmental factors like noise, poor lighting, or distance can disrupt communication.
  • Emotional barriers: Negative emotions such as fear, anger, or anxiety can interfere with open and honest communication.
  • Lack of feedback: Communication breakdowns can occur when there is a lack of feedback or clarification between sender and receiver.

Course Content

Communication Skills

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