Duty of Care

Categories: HR
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What Will You Learn?

  • Duty of Care Awareness Training is designed to equip individuals working in caregiving professions with a clear understanding of their responsibilities towards those they provide care and support to. The course delves into two main areas: Duty of Care and handling situations when things don't go as planned.
  • Duty of Care: This segment of the training elucidates the concept of duty of care, which essentially means the legal and moral obligation to ensure the safety, well-being, and best interests of those receiving care and support. Participants will learn about the scope of their duty of care, including the importance of maintaining professional boundaries, upholding confidentiality, and ensuring a safe environment for service users. They will also gain insights into the legal frameworks and organizational policies that underpin duty of care.
  • Audience: This training is crucial for individuals employed in various caregiving settings such as hospitals, nursing homes, home care agencies, rehabilitation centers, and social services. It is particularly relevant for healthcare professionals (doctors, nurses, therapists), social workers, caregivers, support staff, and anyone involved in providing assistance or services to vulnerable populations.
  • If Things Go Wrong: This section addresses the inevitable reality that despite best efforts, situations may arise where the expected standard of care is compromised or incidents occur. Participants will learn how to recognize and respond to such situations effectively, including reporting procedures, documentation requirements, and communication strategies with relevant stakeholders. Emphasis will be placed on mitigating risks, preventing harm, and resolving conflicts while upholding the principles of duty of care.
  • Audience: This aspect of the training is valuable not only for frontline caregivers but also for supervisors, managers, and administrators responsible for overseeing care delivery, risk management, and quality assurance. Additionally, professionals in legal, regulatory, or compliance roles within healthcare and social service organizations can benefit from understanding duty of care principles to ensure adherence to standards and regulations.
  • The course's concise duration of just 30 minutes makes it accessible for busy professionals, allowing them to efficiently acquire essential knowledge and skills. The provision of a printable certificate upon successful completion of the end-of-training test adds a tangible credential, demonstrating competency in duty of care awareness. Overall, this training serves as a vital resource for enhancing the quality and safety of care provision across diverse healthcare and social care settings.

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Duty of Care

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